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New Patients


Please call the office at 607-274-7520 to schedule an appointment. 

Request a Free Consultation by filling out the form linked below.

What to Expect

Preparing for Your First Visit

When you schedule your initial visit, you will receive an email with a link to our secure online portal, where you will find the paperwork for your first visit. Please fill out the forms online before you arrive for your appointment. You do not need to print or bring this paperwork with you, it will be in the portal for your provider to see. You may bring reports from recent imaging or blood work if they are relevant to the condition for which you are seeking treatment. You do not need to wear any particular type of clothing for your visit. You should have something to eat within a few hours of your appointment. 

The First Visit

During the first visit, we will review your health history and current health concerns and discuss your options for care. You will learn about which types of treatment will benefit you the most. An acupuncturist is trained to evaluate the whole person through listening, palpating, and observing him or her. We will address your questions or concerns. Together, we will decide on a strategy and form a treatment plan that is specific to your health concerns. The initial visit often includes your first treatment.

Follow Up Visits
Follow up visits are typically about one hour long. In these visits, we will follow the treatment plan that we laid out in the first visit. Your treatment may consist of acupuncture and consultation. These visits are relaxing and are an opportunity for you to rest your body and settle your mind.

Payment Questions

Do you accept insurance?
We are not providers for any specific insurance companies. If you have coverage for acupuncture from an out of network provider, you can pay at the time of service and submit your receipts to your insurance company for reimbursement. For many people, this is a simple process. We do not guarantee insurance reimbursement. To find out if you have insurance coverage for acupuncture, you can check your policy or just call the customer service number on the back of your card.

Can you help me submit claims to my insurance company? 
We can provide you with the form for you to submit to your health insurance company for reimbursement. We do not bill your insurance on your behalf. We cannot guarantee your insurance reimbursement

Can I use a Health Care Savings Account or Flex Fund?
Yes, acupuncture is an allowable expense for these accounts. To use them to cover the massage therapy portion of your visit (if there is one), you will need a script from your medical provider. No script is needed to use HSA or Flex Fund accounts to cover the cost of acupuncture.

Do you accept credit cards?
Yes, all forms of payment are accepted including cash, checks and most credit cards.

When is payment due?
Full payment is due at the time of service.

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